Refund & Return Policy

At SwiftWear Technologies Private Limited, we strive to ensure customer satisfaction. This policy outlines the conditions for returns, cancellations, and refunds for our fashion products.

1. Order Cancellation

• Orders can be cancelled before they are shipped.
• Once the order is dispatched, cancellation requests may not be accepted.

2. Returns

We accept returns under the following conditions:

• Product received is damaged or defective
• Wrong item or size delivered

Customers must notify us within 48 hours of delivery with proper proof (images/video).

3. Return Conditions

• Item must be unused, unwashed, and in original condition
• All tags, labels, and packaging must be intact
• Return request must be approved before sending the product

4. Non-Returnable Items

• Used, washed, or worn products
• Innerwear and hygiene-sensitive items
• Products purchased on clearance or final sale

5. Refund Process

• Once the returned product is received and inspected, refund will be initiated
• Refunds will be processed within 5–7 working days
• Amount will be credited to the original payment method

6. Contact for Returns & Refunds